Frequently Asked Questions

What is Gateway 2 Counseling?

Gateway 2 Counseling is an online mental health counseling program. We are here to make counseling easy, safe and affordable.

How will I pay for my sessions?

Our sessions are affordable costing only $49/session. This is up to 66% savings from traditional face-to-face therapy. Once you decide to begin, all you have to do is click to pay.

Can I be reimbursed by my insurance?

Many states allow online counseling. Some states, like Texas, is a Mandated Reimbursement State. This means all you have to do is submit your receipts for reimbursement. As a good practice, always contact your insurance provider to confirm their policy.

Who are the therapists?

The therapists at Gateway 2 Counseling are licensed and verified. Each therapist holds a license within the state of their practice.

Who will be helping me?

Your counseling sessions will be given by the licensed therapist.

Is Gateway 2 Counseling right for me?

Only you can make this decision. Gateway 2 Counseling provides help to those in need of mental health counseling. We are here to assist you in facing the struggles of life. However, we are not meant to serve as an answer during times of high crisis. If you are feeling suicidal or homicidal, please contact 911 and get help immediately.

Can Gateway 2 Counseling substitute for traditional face-to-face therapy?

The answer to this question varies depending on your needs at the time. Online counseling has been found to be just as good or even better than face-to-face therapy. People find it more convenient and easier to access. Some even find it more private as compared to walking into a Therapist office.

How will I communicate with my therapist?

Your therapist will confirm your appointments through email. You can choose between telephone or video conferencing. If you prefer video conferencing, your therapist will send you a link by email to enter your session.

How long can I use Gateway 2 Counseling?

We are here for you. If you need us for one session or multiple sessions, we will be here to meet your needs. We do not engage in monthly automatic billing. This way you set the pace and you are in control.

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